Patients First

Achieving an Integrated System of Care for All

On December 7, 2016, Ontario passed the Patients First Act that will help patients and their families obtain better access to a more local and integrated health care system, improving the patient experience and delivering higher-quality care.

The Patients First Act intends to improve access to health care services by implementing system-level changes to allow for faster and better access to care, and put patients and their families at the centre of a truly integrated system. The government is committed to the next stage of the Patients First: Action Plan for Health Care, by focusing on improving patient experience and providing more reliable and faster access to care. The Patients First Act is part of the government's ongoing work under the Action Plan to create a more patient-centred health care system in Ontario. 

Executive Advisory Panel
The South West LHIN has established an executive advisory panel to provide advice and counsel around implementing what is outlined in the Patients First Act

Groups that will support Patients First
These committees will advise the LHIN on system-wide priorities and drive change locally: the Patient and Family Advisory Committee, Health System Renewal Advisory Committee, and five sub-region integration tables. 


Sub-region geographies


Updates to the South West LHIN Board of Directors



Ministry of Health and Long-Term Care

Engagement Sessions

Community Engagement is both a legislated responsibility and a core function of the LHINs. Local decision making is the model that the LHINs are built on, and one that values the input of community members, health care professionals, and stakeholders to inform our planning and decision making processes. Over the past several months, the government consulted with stakeholders from across the sector, including doctors and hospitals. The Ministry and LHINs continue to engage and consult with patients, caregivers, health care providers, stakeholder associations, Indigenous peoples, Francophone communities, and other system partners to gather feedback on implementing legislation.  

As part of a broader engagement process being conducted by the Ministry, the LHIN held five sessions in February 2016 in each proposed sub-LHIN area including: London, St. Thomas, Stratford, Woodstock and Owen Sound. An online survey was also available for the public to respond to the questions. All feedback gathered both online and in person was submitted to the Ministry of Health and Long-Term Care on February 29, 2016.

Be a part of the ongoing conversation on Patients First, sign up to receive LHIN updates.

Recruiting members for groups that will support Patients First