Connecting South West Ontario (cSWO)

eHealth solutions help doctors, nurses and other medical professionals use technology to provide you with better care. One of the most powerful solutions eHealth offers collects digital, or electronic, patient health records held in different places and brings them together in one safe, secure location for viewing by your health care team members. Being able to see a more complete record of your medical history helps the people who are treating you make more informed decisions and can lead to both improved patient experiences and health outcomes.

The foundation of digital health solutions is called your Electronic Health Record (EHR) and it is made possible for the 3.6 million residents of south west Ontario by ConnectingOntario, a provincial initiative funded by eHealth Ontario. The benefits of clinicians accessing your electronic health information or EHR include:

• Faster and more accurate treatment decisions
• Improved patient safety
• Less need to repeat your medical history as you move from one health care setting to another
• Fewer duplicate tests you’ll experience since your health care provider can access your lab results
• More coordinated care between different members of your care team, and different settings, like your doctor’s office or hospital

Digital health solutions, like EHRs, are being delivered from Windsor to Tobermory, and Guelph through Niagara Falls by the connecting South West Ontario (cSWO) Program in alignment with Ontario’s Action Plan for Health Care and are key to the provincial health care transformation agenda.

Four different cSWO Change Management and Adoption Delivery Partners are involved in championing digital health solutions in their regions across south west Ontario. In the South West Local Health Integration Network, responsibility for cSWO Program delivery belongs to the South West Region Change Management & Adoption Delivery Partner. Since 2013, the Delivery Partner team has been hard at work with local health service providers and organizations to help them adopt digital health solutions into their regular delivery of care and clinical practice. Doing so equips them with real-time patient health data so they can make better informed health decisions and improve the patient experience.

Information on eHealth Ontario, the cSWO Program and the provincial eHealth solutions available in south west Ontario

More information on ehealth solutions being developed in the South West LHIN region


“ClinicalConnect has completely transformed my homecare practice,” says Alison Clark, Nurse Practitioner with the South West LHIN’s Intensive Home Care team. “Before ClinicalConnect, I had to log into many different hospital and lab information systems in order to obtain accurate medical histories, updates from specialists and test results. This was extremely time-consuming and sometimes caused a delay in providing timely care at home. Now, I log into one system and all of the important information is literally at my fingertips. I am able to access the health history prior to meeting the patient and then, sitting with a patient on their couch, I can have accurate and reliable access to current patient information and test results – which allows me to make treatment decisions while still in the home. ClinicalConnect has made it so easy and helpful for timely patient care. I am very thankful for the program… it’s amazing!”

For health service providers

If you are a health service provider interested in getting connected, contact the South West Region Change Management & Adoption Delivery Partner team at