Community Health Service Providers

The resources and information below are for community providers funded by Ontario Health West. This includes: Community Support Services, Community Mental Health & Addictions and Community Health Centres. 

In-Year Reallocations

We will be accepting requests for in-year reallocations of funds from community Health Service Providers (HSPs). For more details, see the request form below. Submission timelines are as follows:

First intake period: October 30, 2020 - November 9, 2020
Second intake period: February 1, 2021 - February 11, 2021

Please review the Evaluation Criteria and Appendix tabs on the form before your request is submitted. Note: Any dedicated service funding reallocations (for example, physician compensation or problem gambling) will only be considered during the first intake period and will not be considered in the second intake period.

Completed and signed forms should be emailed to with a copy to Akan Udoh, Finance and Allocation Business Partner at

Community Accountability Planning Submissions (CAPS) & Multi Sector Service Accountability Agreements (MSAA)

The 2020/21 M-SAA process will be seeing minimal changes to the CAPS forms templates, please feel free to use last year's CAPS user guides as needed, linked below.

Tools and Forms

Please ensure that your signing dates are dated after the “Applicable Period” dates. As there is no manner in which a Board can verify compliance for a time period,when the time period has not yet concluded. The Board must make this assessment AFTER the time period has expired, otherwise, they cannot assure compliance for the entire period.

Education and Resources

Q2 2018-19 Quarterly Report Completion Guide

Health Data Branch Web Portal

Presentation 2014 Community HSP Sector Reporting Information Session

Reporting and Information Guide (Quick Tips)

Performance Improvement (Scorecard, Report on Performance)

Reporting FAQs

Provincial SRI User Guide (PDF 3.8MB)

ARR HSP Guide 2016-17

Click here for information on the Community Health Capital Program

Community Infrastructure Renewal Fund (CIRF)

Community Health Service Providers (HSPs) are responsible for planning infrastructure renewal activities to ensure that their facilities are in a good state of repair. Recognizing the need for the renewal of community health care infrastructure, the Ministry of Health and Long-Term Care (Ministry) created the Community Infrastructure Renewal Fund (CIRF) program. This program is intended to assist eligible HSPs in addressing renewal needs on a priority basis.




Policies and Guidelines

Polices related to Community Health Service Providers are articulated in the M-SAA, and can be found listed on Schedule D contained inside the M-SAA.

The Broader Public Sector Supply Chain Guideline, 2009 is provided below. These guidelines have been prepared to support and help improve supply chain activities at Ontario’s BPS organizations.

Community Health Centre Specific Policies

Community Mental Health and Addictions Specific Policies

Community Support Services Specific Policies: 

PSW Wage Enhancement Directive: