Community Health Service Providers

The resources and information below are for community providers funded by the South West LHIN. This includes: Community Care Access Centres, Community Support Services, Community Mental Health & Addictions and Community Health Centres. 


In-Year Reallocations

The South West LHIN will again be accepting Requests for In-Year Realklocations of Funds from Community Health Service Providers (HSPs). For more details, see the request form below. Timelines are as follows:

First intake period: October 31, 2016 - November 11, 2016
Second intake period: January 30, 2017 - February 10, 2017

Please send completed forms to and copy your financial analyst.

Community Accountability Planning Submissions (CAPS) & Multi Sector Service Accountability Agreements (MSAA)


Tools and Forms

Please ensure that your signing dates are dated after the “Applicable Period” dates. As there is no manner in which a Board can verify compliance for a time period,when the time period has not yet concluded. The Board must make this assessment AFTER the time period has expired, otherwise, they cannot assure compliance for the entire period.

Education and Resources

Health Data Branch Web Portal

Presentation 2014 Community HSP Sector Reporting Information Session

Reporting and Information Guide (Quick Tips)

Performance Improvement (Scorecard, Report on Performance)

Reporting FAQs

Provincial SRI User Guide (PDF 3.8MB)

Community Infrastructure Renewal Fund (CIRF)

Community Health Service Providers (HSPs) are responsible for planning infrastructure renewal activities to ensure that their facilities are in a good state of repair. Recognizing the need for the renewal of community health care infrastructure, the Ministry of Health and Long-Term Care (Ministry) created the Community Infrastructure Renewal Fund (CIRF) program. This program is intended to assist eligible HSPs in addressing renewal needs on a priority basis.

Community Infrastructure Renewal Fund (CIRF) 2017-2018

  • Coming soon

Community Infrastructure Renewal Fund (CIRF) 2016-2017

Indigenous Cultural Competency Training M-SAA Obligation

As of April 1, 2015, Health Service Providers (community and hospital sectors) are obligated to develop an annualized training plan to identify and track the number of staff that register and complete the Indigenous Cultural Competency (ICC) training course. 

The plan must be submitted to the LHIN via survey by June 30, 2017.  

In this plan, HSPS will identify the number of staff expected to be trained in 2016-17. (The South West LHIN has arranged to provide spaces for 400 people within the community sector for 2016-17.)

Annualized ICC training plan template/ progress tool
For organizations to identify their annualized training plan, and track training progress to support the LHIN reports for this obligation

2015/16 Indigenous Cultural Safety Training reporting for HSPs

Please designate one representative from your organization to report on Indigenous Cultural Safety Training. Due by Thursday, June 30, 2016. If you have any questions or concerns, please contact

Policies and Guidelines

Polices related to Community Health Service Providers are articulated in the M-SAA, and can be found listed on Schedule D contained inside the M-SAA.

The Broader Public Sector Supply Chain Guideline, 2009 is provided below. These guidelines have been prepared to support and help improve supply chain activities at Ontario’s BPS organizations.

Home and Community Care policy guidelines:

Community Care Access Centre Specific Policies:

Community Health Centre Specific Policies

Community Mental Health and Addictions Specific Policies

Community Support Services Specific Policies: 

PSW Wage Enhancement Directive: