The toolkit supports designated and identified health service providers in implementing and delivering quality services in French, as per their mandate. It is also a useful resource for other health service providers in meeting the needs of their patients/clients. It is our hope that through the use of the toolkit, our French designated and identified health service providers will use the information to provide even better care to our Francophone residents, through the delivery of culturally sensitive care.
Suzy Doucet-Simard, 1 866 294-5446 or 519 672-0445, ext. 2612 Suzy.Doucet-Simard@lhins.on.ca